Problem after updating to Windows 11 - Printing Issue

Problem After Updating to Windows 11 - Printing Issue

Idea
FIX

Issue Description: Printing issues encountered in Bizbloqs, where print requests are not reaching the intended printer.

Issue Resolution:
  1. Restart the Bizbloqs Print Client service (refer to the provided manual).
  2. Restart the physical PC where the printers are installed.
  3. If the issue persists, identify the source of the print request and verify printer connection via Printnode.
  4. Reconfigure the printer connection in the OMS to match the correct Printnode setup.
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