Connection Issue with the Shopware Masterupdate

Connection Issue With the Shopware Master Update

Info
CONFIGURATION FIX

Problem / Request Description: A connection issue occurred with the Shopware Master Update due to a change in behavior following a Shopware version upgrade. The update limited the number of records retrievable by the Shopware-OrderGet task from 1000 to 500, resulting in connection breaks, order download failures, and order statuses not updating as expected.

Root Cause: The root cause of the issue is the upgrade of the Shopify version, which resulted in a limitation of downloading only 500 records at a time, whereas the previous version allowed downloading 1,000 records at a time without any issues.

Customer Specific: YES

Customer: Shopware

Issue Resolution: The issue was resolved by modifying the Shopware-OrderGet task to fetch a maximum of 500 orders. A backlog of orders was cleared manually, and the order status update problem was addressed. Normal order processing has resumed.

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