Scanner package labels wrongly updated

Scanner Package Labels Wrongly Updated

Idea
DATA CORRECTION

Issue Description:
A user mistakenly inputted 73 shipping labels for an order, which led to issues with excessive label printing. The user requested to stop the label printing process and to release a colleague who was stuck due to the scanning issue.

Resolution:
Using DataManager, 63 shipment lines without status "DONE" were removed. This resolved the issue and label printing was stopped as requested.

    • Related Articles

    • Language Scanner Account

      Changing Language of Scanner account Changing or Replacing languages of Scanner account can be done thru OMS Step 01 Workaround Login to OMS Go to Setup User (App users list) Look for the account name Click on the 3 dots to edit the Application user ...
    • Scanner Icon Grid Issue

      Scanner Device Management - Scanner Icon Grid Issue We have noticed a bug in the Android app with the Icon grid. The bug has been noted, and we will be working on a fix. The primary problem is that the grid view on the scanner is not displaying ...
    • Scanner Activation Code

      Activation code refers to a code used for user authentication. The software can include an activation code or send it to the user's email address or device. An activation key is a code that is used to register or activate a software application. It ...
    • Complete/Remove Order to Scanner

      The effect of this one is that the client would like to remove the Sales Order from the scanner. Status in the OMS Sales Order can be anything E.g., Picked, Packed, Shipped, or Shipping. PROCESS Check OMS Search for Sales Order Open the Sales Order ...
    • Hardware Turn On Scanner Function

      Hardware Scanner Functionalities Terminator – this is added when you scan something (barcode). This is a function or a code that the scanner should do, in this case we have (LF, TAB, TAB & LF) Step 01 Description of Functionalities LF – LineFeed is ...