Printer Not Existing in PrintNode
Installation of PrintNode
- Installing or adding the PrintNode software is possible if the client has a registered PrintNode in their OMS.
- Instruct the client to download the PrintNode application use the website, Once installed successfully. https://www.bizbloqs.com/downloads/
- Advice the client to restart the printer software so it can update from our end (OMS).
- Send them the instructions on how to reboot the printer software. File name “Manual Printer (PrintNode)
- Once successfully restarted ask the client for the new printer device name.
- Note: For issue with IP address from Bizbloqs point of view, we can only point to a driver on your system. This driver has a unique code, which changes after adjusting the settings.
A different IP address is also considered a modification.
Fixing an ip address should be done within your own network. That is not something Bizbloqs can manage.
Step 01 Workaround
- Login the client OMS account
- Go to Printers
- Check PrintNode
- Choose any available PrintNode with no designated printers
- Add the new printer device name. (The printers should be listed/available now)
- Save current settings.
- Check and confirm if the PrintNode is “Online”
- If yes kindly inform the client and do a test print for confirmation.
Reference Ticket:
https://support.bizbloqs.eu/agent/bizbloqs/all/tickets/details/20981000934819240
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