System Property (AutoPickItem) & (AutoReceiveItem)

System Property (AutoPickItem) & (AutoReceiveItem)

OMS System Property Management

  • This order system property custom setting supports only split quote or agreement operations. 
  • This can be done through OMS, in which that certain item is existing in the item manager as per the client’s request. 
  • Take note that a quantity value of -1 isn't possible in bizbloqs. It will cause an issue or error when picking the autopick item.
  • AutoPickItem = Sales order, AutoReceiveItem = Purchased order

Step 01 Workaround

  • Check OMS 
  • Go to the Item manager
  • Search for the Item as indicated by the client. If existing you can now create a system property
  • Search for System Property in OMS
  • Click the + sign and add the details
  • On the property you can see the available list which you will choose depending on the client’s request. 
  • On Value input the existing item in (Item manager)
  • Always off the “Client can edit”
  • Click the save button. 
  • Confirm to the client if the newly created system property is working. Once confirmed close the ticket. 
  • Create an item as “AutoPickItem”

Step 02 Template for Auto Pick Item

Hi ___,

Good day, 

We have successfully added the System property for the item of “______” with Value “____” and as requested.

Your request has been fulfilled!

This ticket will now be closed.

 

Trusting that we have informed you sufficiently.

If follow-up is desired please create a new ticket.

 

Reference Ticket: 

https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000907607964

or https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000939237276

Reference Ticket (2): https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000955369785

Additional information about system property

We have 2 system properties.

 

1. SupportEmailAddress

2. InterfaceContact

 

1 is only used when:

a. The internal order processor (Order PUT) finds unkown items when processing the order.

b. The internal order processor (Order PUT) finds orders that are currently being processed.

c. The internal stock import processor (Stock PUT) finds unkown items when processing the stock import.

 

2 is used when a ticket is created in Zoho from an interface error.

It uses this property to determine the Zoho account on which the ticket will be created.

Its then up to Zoho to send/forward the email to the customer/interface contact.


What they did on the ticket below:

Set system property

SupportEmailAddress = (Client email address)

InterfaceContact = (Client email address)


Related ticket: https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000954715364

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