OMS System Property Management
Hi ___,
Good day,
We have successfully added the System property for the item of “______” with Value “____” and as requested.
Your request has been fulfilled!
This ticket will now be closed.
Trusting that we have informed you sufficiently.
If follow-up is desired please create a new ticket.
Reference Ticket:
https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000907607964
or https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000939237276
Reference Ticket (2): https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000955369785
We have 2 system properties.
1. SupportEmailAddress
2. InterfaceContact
1 is only used when:
a. The internal order processor (Order PUT) finds unkown items when processing the order.
b. The internal order processor (Order PUT) finds orders that are currently being processed.
c. The internal stock import processor (Stock PUT) finds unkown items when processing the stock import.
2 is used when a ticket is created in Zoho from an interface error.
It uses this property to determine the Zoho account on which the ticket will be created.
Its then up to Zoho to send/forward the email to the customer/interface contact.
What they did on the ticket below:
Set system property
SupportEmailAddress = (Client email address)
InterfaceContact = (Client email address)
Related ticket: https://support.bizbloqs.eu/agent/bizbloqs/bizbloqs-support/tickets/details/20981000954715364